Accessibility Statement

Last updated: September 4, 2026

Our Commitment

Alpine Swiss is committed to making our website accessible to and usable by everyone, including people with disabilities. We believe all customers should be able to browse, learn about, and purchase our products with ease, and we work continuously to improve the accessibility of our website and services.

Standards and Conformance Status

Our goal is for this website to substantially conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities.

Accessibility is an ongoing effort. While we strive to meet these guidelines throughout the site, some content or features may not yet fully conform. We regularly review our website and are actively working to identify and remove barriers as they are found.

Measures We Take

• We provide an accessibility interface, available from the accessibility icon on every page, that allows visitors to adjust text size, spacing, fonts, contrast, colors, cursor size, animations, and other display settings, and to have page content read aloud.
• We periodically review our website using automated accessibility tools and manual checks.
• We consider accessibility when adding new content, features, and design changes.
• We maintain a dedicated feedback channel so that visitors can report accessibility problems directly to us.

Third-Party Content

Portions of our website rely on third-party platforms and services, such as our e-commerce platform, checkout, payment processing, live chat, and embedded content. While we choose partners that support accessibility, we do not control these services and cannot guarantee their conformance. If you experience a barrier with any of these features, please contact us and we will help you complete your request another way.

Need Assistance?

If you have difficulty accessing any part of our website, or if you need help finding product information or placing an order, our customer service team will gladly assist you through an alternative method. Please contact us using either of the options below:

• Email: service@alpineswissusa.com
• Live Chat: available on our website during business hours

When reporting a problem, please include the web address of the page, a description of the issue, and the browser or assistive technology you were using. We aim to respond within two business days and will work with you to provide the information, item, or transaction you were seeking.

Feedback

We welcome your feedback on the accessibility of our website. Your input helps us identify barriers and improve the experience for all customers. Thank you for shopping with Alpine Swiss.